Can Smokeless Fire Pits Be Used Indoors? – Helios Fire Sets the Record Straight

Cape Town, South Africa - October 9, 2025 / Helios Fire Smokeless Firepits /

Helios Fire Expands Frequently Asked Questions Resource Hub to Educate South Africans on Smokeless Fire Pits

Helios Fire Leads South Africa’s Smokeless Fire Pit Movement

In a country where evenings under the stars are part of the cultural fabric, South Africans have long sought the perfect balance between warmth, social connection, and safety. From the family braai to camping excursions on the coast, fire has always been a central figure. Yet as lifestyles evolve and sustainability takes centre stage, so too must the way we gather around flames.

Helios Fire has emerged as a leader in this shift. Known for their innovative Apollo smokeless fire pit — the larger, commanding model designed for spacious gatherings — and the more compact Eros smokeless fire pit, Helios has placed itself at the forefront of a clean-burning, community-driven movement. Both models are crafted from durable stainless steel, engineered to maximise airflow and minimise smoke. They have become more than just fire pits; they are symbols of a modern South African outdoor lifestyle.

With increasing demand for transparent, trustworthy information on how smokeless fire pits actually work, Helios Fire recognised a gap in the market. Consumers were asking questions, searching online, and often stumbling into misinformation. The brand’s response? A newly expanded FAQ resource hub, developed not just to sell products, but to lead conversations, educate buyers, and empower South Africans to make confident choices about fire safety, fuel, and functionality.

Why Helios Fire is Expanding its FAQ Resource Hub

The internet is filled with half-answers. Type “smokeless fire pit” into a search bar, and you’ll encounter conflicting advice about whether they can be used indoors, which fuel burns best, and whether they’re worth the price. Helios Fire knew that this confusion was doing more harm than good.

Instead of relying solely on marketing promises, the company made a deliberate decision to expand its FAQ resource hub. This initiative is driven by three key factors:

Customer Curiosity — South Africans want clarity, not clutter. The FAQ hub addresses the most searched questions, from Can I use it inside? to What accessories do I really need?
Trust-Building — By being transparent about disadvantages and limitations, Helios Fire shows customers they aren’t just another brand spinning benefits.
Thought Leadership — In positioning itself as an educator, Helios elevates the entire category of smokeless fire pits in South Africa, indirectly boosting confidence in the Apollo and Eros models.

The goal isn’t to replace customer service, but to enhance it. The hub provides immediate answers while encouraging deeper exploration of the Helios product range. It reflects a philosophy that education precedes adoption — when people understand how smokeless technology works, they’re far more likely to invest in it.

Smokeless Fire Pits

Educating South Africans on Smokeless Fire Pits

Can Smokeless Fire Pits Be Used Indoors? – Helios Fire Sets the Record Straight

One of the most common and potentially dangerous misconceptions is that a smokeless fire pit can safely be used indoors. The very word “smokeless” tempts people into believing these fire pits are emission-free. Helios Fire has taken a firm stance on this: no smokeless fire pit should ever be used indoors.

The reasoning is simple. While Apollo and Eros are engineered to reduce visible smoke, they still produce carbon monoxide and other gases that require open airflow to disperse. Bringing one into a lounge or enclosed patio would not only damage the room but create a life-threatening risk.

Instead, Helios Fire educates customers on safe scenarios for use:

Open gardens where air circulates naturally.
Patios or decks, provided the pit is raised on its dedicated base to prevent heat damage.
Campsites, beaches, or event grounds, where portability and efficiency shine.

By tackling this myth directly in its FAQ hub, Helios Fire not only prevents accidents but positions itself as a guardian of responsible use — a role that extends far beyond selling products.

What Fuel Types Work Best? Helios Fire Explains Clean Combustion

South Africans are passionate about fuel — from the type of wood chosen for a braai to the ongoing debates about charcoal. Helios Fire has identified “fuel types” as one of the top queries in its FAQ hub, and for good reason: fuel choice determines whether a fire is smoky, efficient, or enjoyable.

The company’s expanded FAQs break it down in plain language:

Hardwoods (such as oak, acacia, or mopane) burn hotter, longer, and cleaner. They’re ideal for Apollo, which accommodates larger logs.
Softwoods ignite quickly but burn faster and smokier — better for kindling than sustained use.
Charcoal can be used in both Apollo and Eros, particularly when grilling with the folding braai grills, but must be lit carefully to avoid sparking.

Helios Fire emphasises sustainability by encouraging the use of locally sourced, dry wood. Damp logs, while common in winter, create unnecessary smoke. The brand’s advice is to season wood properly, ensuring customers not only experience cleaner fires but also maximise the engineered airflow system that defines smokeless technology.

This kind of clarity transforms confusion into confidence — and confidence into loyalty.

Are There Any Disadvantages? Helios Fire Brings Balance to the Conversation

A brand willing to admit its disadvantages instantly earns credibility. In its new FAQ hub, Helios Fire does exactly that. Instead of pretending smokeless fire pits are flawless, the company candidly addresses the drawbacks:

Initial Cost: Smokeless technology requires precision engineering. Apollo and Eros may cost more than basic metal drums, but the efficiency and longevity repay the investment.
Hot Exterior: The stainless steel shell can get extremely hot. Helios Fire cautions users to maintain distance, use accessories like spark arrestor shields, and educate children on fire safety.
Fuel Sensitivity: Damp wood undermines smokeless performance. Customers are encouraged to learn basic fuel preparation skills to avoid frustration.

By addressing these limitations directly, Helios Fire positions itself as a partner in education rather than a salesman. The result is stronger trust, fewer returns, and an informed community that advocates for the brand.

What Accessories Add to the Experience? Helios Fire Highlights Essentials

Accessories transform a fire pit from a novelty into a lifestyle companion. Helios Fire uses its FAQ hub to highlight not only what accessories exist, but why they matter.

Spark Arrestor Grids and Shields: These reduce the risk of embers escaping, especially valuable in windy conditions or on wooden decks.
Folding Braai Grills: Both Apollo and Eros can double as outdoor cooking stations with the Apollo Folding Braai Grill or Eros Folding Braai Grill.
Carry Bags: Portability is central to the Helios ethos, and each fire pit includes a bag for easy transport.
Accessory Kits: Bundles like the Apollo Silver Essential Kit or Eros Silver All-In Kit ensure customers have everything they need in one purchase.

By linking accessories to lifestyle use cases — camping, deck entertaining, braai culture — Helios Fire not only upsells but educates customers on how to safely and creatively extend their outdoor experiences.

Helios Fire Carry Bag

Helios Fire’s Commitment to Trust and Transparency

For Helios Fire, the FAQ hub isn’t just about answering questions — it’s about building a culture of openness. South Africans are increasingly sceptical of marketing spin. They want unfiltered answers before they part with their money.

The company has embedded this philosophy into its content initiative. Rather than shying away from tough topics — like whether smokeless fire pits can cause burns or if they’re more expensive than alternatives — Helios Fire leans in. The result is a resource that speaks directly to customer concerns while reflecting the company’s values: safety, education, and innovation.

This commitment is already paying off. Customer reviews, proudly displayed on the Helios Fire homepage, celebrate not only the quality of the pits but the honesty of the brand. Phrases like “Finally, a fire pit that lives up to its promise” and “Helios Fire answered my questions before I even had to ask” underscore that transparency is more than a marketing tactic — it’s a brand identity.

Beyond the FAQ: Building a Culture of Outdoor Confidence with Helios Fire

Positioning Helios Fire as the Guide, Not Just the Seller

By expanding its FAQ hub, Helios Fire makes a subtle yet powerful shift. It is no longer just a company that sells stainless steel fire pits. It becomes a guide to outdoor living, equipping South Africans with the knowledge to gather safely and meaningfully.

This guide-like positioning is deliberate. It reflects the reality that customers want more than products — they want confidence. Whether hosting a winter marshmallow roast or preparing for a campsite braai, they want assurance that they’re making the right choices. Helios Fire gives them that assurance.

From Cape Town to Campsites: Helios Fire’s Growing Footprint

Though based in Cape Town, Helios Fire products travel across the country. The portability of Eros makes it a favourite for campers along the Garden Route, while the Apollo dominates in suburban backyards where large gatherings are common.

By highlighting this versatility in its content, Helios Fire shows that smokeless fire pits are not confined to one demographic. They’re for families, adventurers, event organisers, and anyone who values warmth without smoke.

The company’s reseller partnerships and growing showroom presence underscore its ambition: to be the national name synonymous with smokeless outdoor living.

The Future of Outdoor Heating and Cooking in South Africa

The expansion of the FAQ hub signals more than customer service; it’s a vision statement. Helios Fire envisions a South Africa where clean combustion replaces polluting methods, where eco-conscious design meets cultural traditions, and where knowledge flows freely between brand and buyer.

As climate considerations shape consumer habits, smokeless fire pits are poised to become a staple of sustainable outdoor living. Helios Fire, by investing in education, ensures it leads that future rather than follows it.